India set to make giant strides in e-health: expert
MYSORE, JAN. 31. The senior adviser to the World Association of Small and Medium Enterprises, M. Shivaram, said here today
that India was set to create a second information technology revolution by making giant strides in "e-health".
Delivering the key-note address at the inaugural function of the seminar on "Business process outsourcing and call centre -
career and opportunities," Prof. Shivaram, who is also the president of Tele Vital India Private Ltd., said India had the
potential to become a hub of e-health through "clinical process outsourcing" in the next five years. Through clinical
process outsourcing, specialists from India could electronically convey health solutions to the developed world, he
observed. The seminar was organised jointly by the Mysore Chapter of the Computer Society of India and the University
Computer Centre at Maharaja's College Centenary Hall. Prof. Shivaram said the world was appreciating India for its
knowledge potential. Referring to the ban on BPO by government agencies in the United States, Prof. Shivaram said it
would prove counter-productive for American companies, which were saving $ 8 billion through outsourcing.
Describing the ban as an outcome of U.S. politics, Prof. Shivaram said some companies, which had closed down their call
centres in India, were only responding to the "patriotic" wave created by the media hype over outsourcing in that country.
Prof. Shivaram called upon students and graduates, who had come to the seminar, to learn Spanish and French to broaden the
scope of their career in IT. He emphasised the importance of creating value by "productising" service and reducing cost.
Earlier, the vice-president of the Computer Society of India (CSI), Ravi, who was the guest of honour, stressed on improving
English so that professionals could become globally competitive.
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